See how it works
Ready to stop answering the same question twice?
Upload your policies, procedures, and legislation. Your team asks questions in plain English. KnowDesk answers – instantly, accurately, from your actual documents.
Ask
Your team types a question the way they'd ask a colleague. KnowDesk searches across all your uploaded sources and returns the answer — not a list of documents, the actual answer — with a citation back to the source file.
Generate
Your knowledge base,
your brand.
Invite your team, assign roles, and control access. For agencies, full white-labelling means KnowDesk can wear your client's logo and colours - making it a premium deliverable, not just a tool.
Your team asks the same questions every day
Your knowledge is locked in files, folders, and people’s heads. It’s not searchable. It doesn’t respond. And every time someone interrupts you for an answer that’s already written down somewhere – you both lose time.
- Repeated interruptions New staff ask the same questions your experienced team already answered six months ago.
- Docs nobody can find The policy exists — somewhere in a shared drive folder nobody can locate under pressure.
- Compliance risk Staff act on outdated information because they couldn’t find the current version in time.
- Knowledge walks out the door When a team member leaves, their know-how goes with them.
Built on three simple promises
Built on three simple promises
Your existing documents — PDFs, Word files, spreadsheets, web pages — become a living knowledge base the moment you upload them. No rewriting. No reformatting. "Stop answering the same questions twice."
Answers in Plain English - Not Links
Staff don't need a list of documents to sift through. KnowDesk reads your sources and responds the way a knowledgeable colleague would — with a direct answer, citing exactly where it came from. "Like your best employee, on call 24/7."
Set Up in Minutes, Not Months
Enterprise knowledge tools need IT departments, consultants, and months of configuration. KnowDesk is built for businesses without that luxury. Create a Room, upload your docs, and you're live. "Up and running before lunch."
Three steps to an AI knowledge base
No technical setup. No IT team required. Just your documents and your questions.
Create a Room
Your existing documents — PDFs, Word files, spreadsheets, web pages — become a living knowledge base the moment you upload them. No rewriting. No reformatting. "Stop answering the same questions twice."
Upload Your Docs
Staff don't need a list of documents to sift through. KnowDesk reads your sources and responds the way a knowledgeable colleague would — with a direct answer, citing exactly where it came from. "Like your best employee, on call 24/7."
Ask Anything
Enterprise knowledge tools need IT departments, consultants, and months of configuration. KnowDesk is built for businesses without that luxury. Create a Room, upload your docs, and you're live. "Up and running before lunch."
WHO IT’S FOR
Built for Australian industries
with real compliance needs
Real Estate Agencies
Pre-load RTA legislation, council requirements, PM procedures, and tenancy forms. Every property manager gets the right answer, every time.
Trades & Construction
WHS procedures, licensing requirements, site induction docs, and subcontractor agreements - queryable on the job site from any device.
Retail & Hospitality
Staff handbooks, product training, supplier procedures, and rostering policies - onboard new staff in days, not weeks.
Solar industry
Client onboarding SOPs, compliance procedures, billing policies, and HR documentation - centralised and searchable for the whole firm.
PRICING
Simple pricing for every stage
Starter
$19/Month
Solo & small projects
- 1 Private room
- 3 Users
- 200 AI queries/month
- 10GB storage
- All public rooms
Team
$79/Month
Growing teams
- 3 Private rooms
- up to 10 Users
- 1,500 AI queries/month
- 50GB storage
- All public rooms
Business
$249/Month
Scaling operations
- 10 Private rooms
- Up to 25 Users
- 6,000 AI queries/month
- 200GB storage
- All public rooms
- Audit log
All prices are in Australian Dollars and include GST.
QUESTIONS
Frequently asked
What file typces does KnowDesk support?
KnowDesk processes PDF, Word (.docx), Excel (.xlsx), CSV, and HTML files. Simply upload the documents you already have – no conversion or reformatting required.
How long does it take to set up?
Most teams are up and running in under 30 minutes. Create your workspace, upload your first documents, and you can start asking questions immediately. No IT team, no training, no configuration.
What is a "Room"?
A Room is a focused knowledge space – think of it like a folder, but for AI-powered search. You might have one Room for HR policies, another for compliance documents, and another for your operations manual. Each Room has its own document library and access controls.
Where is my data stored? Is it secure?
KnowDesk is hosted on AWS infrastructure and uses Supabase for authentication and data storage. Your documents are stored securely and are never used to train AI models. You own your data and can export or delete it at any time.
Does KnowDesk work for real estate agencies?
Yes – real estate is one of our strongest verticals. You can upload the current RTA legislation, council planning documents, your agency’s PM procedures, and tenancy form guides. Your property managers can then ask questions like “what’s the notice period for a rent increase in QLD?” and get the exact answer from the current legislation.
What AI models does KnowDesk use?
KnowDesk is powered by Google Gemini and Anthropic Claude – two of the world’s leading AI language models. You can choose which model to use for your workspace.
What does the Agency plan's white-label feature include?
The Agency plan allows you to replace KnowDesk branding with your own logo, colours, and name. This means you can deliver KnowDesk as a branded knowledge base product to your own clients – a premium value-add for agencies, consultants, and managed service providers.
Can i upgrade or downgrade my plan?
Yes. You can upgrade, downgrade, or cancel at any time from your account settings. All billing is monthly – there are no annual lock-ins unless you choose one.