Custom software built
around how you work
or a simple portal or mobile app on the front of Creatio
we design and build web apps, forms and pages that fit your process
connect to your systems, and keep licensing lean.
Great for: a small business, a public-facing portal, or
unique requirements that don’t fit off-the-shelf.
Outcomes
- Exactly what you need (no bloat)
- Simple screens staff and customers can use first time
- Lower ongoing cost by limiting paid platform licences
- One view of data by integrating with your existing systems
- Fast to evolve – short cycles, clear handover
When to choose custom
- You want a lightweight CRM/case tracker for a single team.
- You need a public/self-service portal (residents, parents, partners) with a clean, branded front end.
- You want to reduce platform licensing by giving occasional users a simple web form/portal while power users stay in Creatio.
- Your process/UX is unique and hard to model in a standard product.
- You have niche systems to connect or specific security/accessibility needs.
Combine with Creatio & Workato
- Plugin to Creatio: front-end pages that push/pull to Creatio so teams still work from one record and existing workflows run behind the scenes.
- Connect via Workato: keep other apps/databases in sync without manual re-keying.
- Keep licences lean: light users use the portal; heavy users stay in Creatio.
Full CRM when you need your own system
When a full platform feels too heavy – or you want something shaped precisely to your team – we can design and build a complete CRM that fits your process, connects to your systems, and stays simple to run.
Why choose a custom CRM:
- Exactly the features you need (no bloat)
- Simple screens staff learn fast (and customers/partners can use too)
- Lower ongoing cost by limiting per-user licences on other platforms
- Integrates cleanly with finance, email, records and data tools
- Built to evolve – short cycles, clear handover, documented
Some of our previous work
NORMA Health
Aiderra
Club360
NORMA Health is a mobile app to help people understand if their medical symptoms are normal? It curates data from Australian Health sources, tracks appointments and a menstrual tracker.
A simple, end-to-end platform for NDIS providers to manage clients, staff, rosters and billing.
Built for compliance: certifications, incident logs, and a one-click Audit Pack.
Bowls Club membership, competitions/fixtures, bookings and payments, volunteer rosters and comms – reduces admin so clubs can focus on members and events.
Built light, on purpose
Focused screens that match your process - fast to learn, fast to change.
Connects to what you have
Read/write into Creatio and your other systems for one trusted picture.
Simple front doors
Clean, branded pages for staff, residents, parents or partners.
Own your roadmap
Clear handover, docs and small change requests you can plan and budget.
How we deliver
We start small, show value fast, then scale with your team in control
1. Discover & design
Workshop to agree outcomes, map data and integrations, and sketch screens & reports. We’ll advise when to use Creatio, when to add a custom front end, and when a small custom app is best.
2. Build & launch the MVP
We build the core screens, connect to Creatio/Workato (or your APIs/DB), add validation and a basic dashboard, then go live in weeks with a tight feedback loop.
3. Improve & scale Iterate quickly
Add features/roles, expand to new users.
We document everything and set up a small support plan or hand over fully—your call.
Frequently asked questions
What do you mean by “Custom Builds”?
Lightweight web apps and portals we design around your process. They can run standalone or sit in front of Creatio (back-office workflows) and Workato (integrations).
When should we choose custom instead of Creatio/Workato?
When you want a small, precise solution (single team or public portal), super-simple screens, or to keep platform licences lean. We’ll advise the best fit during scoping.
Can you build a full CRM for us?
Yes. We build complete CRMs (e.g., ModCRM, Aiderra, Bowls3600, MiKare) and tailor them to your needs – while integrating with your other systems.
Will this integrate with our existing systems?
Yes. We read/write to Creatio and connect to other apps/databases (via APIs or Workato) so staff still have one view of data.
Can this reduce licensing costs?
Often, yes. Occasional or external users use the portal; power users stay in Creatio. You only pay for licences where they add value.
How long until we see something live?
We aim for an MVP in weeks (focused features first), then iterate in short cycles.
Who owns the IP and where is it hosted?
You own the deliverables. We can host (managed) or deploy to your environment – aligned to privacy and data-location policies.
Is it secure and compliant?
Yes – role-based access, SSO/MFA (if required), audit/logging, and privacy by design. We follow your security standards and can align to council/school policies.
Is it accessible and mobile-friendly?
Yes – responsive by default and WCAG-aware design/testing.
Can you migrate data from spreadsheets or our old tool?
Yes. We plan imports, validations and safe cut-over (or run in parallel) so nothing is lost.
What about dashboards and reports?
We include simple dashboards and can push data to your BI tool (or into Creatio) for broader reporting.
Can we add AI?
Where it clearly helps – e.g., summaries, suggestions, classification, smart forms – we’ll add AI under your rules (and document controls).
What does support look like after go-live?
Options from ad-hoc to a small monthly plan. Everything is documented so you’re never dependent on us.
How are changes managed?
We keep a short backlog, estimate each change, and release in small, safe increments (Dev → Test → Live).
Can we procure you via Local Buy?
Yes – engage TriMation under LB308 (ICT) by Direct Purchase (PO quoting LB308) or an RFQ in VendorPanel.